Promoted From Within: Successfully Transitioning from Staff to Supervisor

Promoted From Within WorkshopDescription:

Making the transition from staff member to supervisor can be especially challenging. This intensive three-day workshop is designed to address some of those special challenges unique to the employee who has recently been promoted-from-within. Learn how to establish your presence as a new boss, from building your credibility, defining new roles and performance expectations, dealing effectively with former coworkers, tackling difficult conflicts and adapting your leadership style for every situation. With exercises, feedback and practice you will acquire the tools confidently take on any new task with greater ease and improved confidence.

How You Will Benefit:

  • Understand your new role – how it differs now that you are responsible for getting work done through others.
  • Identify what characteristics make for an effective supervisor/manager.
  • Establish a new presence and build credibility and influence.
  • Assess leadership style and how it impacts others.
  • Learn how to flex your style based on the needs of the employee and situation, achieving better results.
  • Understand what motivates employees and how to bring out the best in them.
  • Increase your confidence and assertiveness.
  • Give feedback in an objective and constructive manner that enhances overall communication and delivers results.
  • Use 11 communication tools to manage difficult conversations.
  • Give clear instructions and delegate with ease.
  • Gain strategies and tools to manage your emotions and stay cool under pressure.
  • Learn 5 conflict resolutions styles and when to use them.
  • Manage conflict and use tools to craft collaborative solutions.
    • Gain techniques and strategies to manage time and prioritize workload.

What Will Be Covered:

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