Programs & Services

Lynne Richards Provide:

  • Training Programs
  • Keynote Presentations/Breakouts
  • Coaching
  • Consulting

“As I had anticipated from the several other sessions you have previously done for the other medical group I am involved with, your presentation was extremely well received by the hospital managers as well. We received excellent ratings from them and they found you to be very informative and enjoyed your entertaining approach to the subject matter.”

Peter W. Allen
Vice-President - Education Maine Chapter
American Association

Leadership, Management and Supervisory Skills Training

Our training and development programs are based on practical, real-world content and focus on skills that drive business results. Most programs can be adapted to the needs of front line supervisors, middle managers, or senior level executives.

  • Transitioning from Staff to Supervision
  • Effective Feedback
  • Interpersonal Communication
  • Coaching
  • Dealing with Poor Performance
  • Delegation
  • Conflict Management
  • Workstyles
  • Change Managemant
  • Time Management
  • Train-the-Trainer
  • Managing the multi-generational workforce

Our Most Popular Program!
Essential Skills for New Supervisors/Managers

This modular series is designed for managers, supervisors and team leaders. Each of these modules can be taken individually or as part of a series, providing participants the opportunity to customize their leadership toolbox for building a high performance workforce. Perfect for the busy, no-nonsense leader looking for training that focuses on action, not theory.

  • Stepping Up to Supervisor
  • Feedback in Action
  • Advanced Feedback (Handling challenging situations)
  • Defining Roles, Responsibilities and Expectations
  • Coaching to Enhance Performance
  • Dealing with Poor Performance
  • Influencing to Win Support
  • Crafting Collaborative Solutions
  • Delegating: Accomplishing Results Through Others
  • Performance Appraisals
  • Interviewing: Hiring Right the First Time
  • Creative Innovation: Thinking Outside the Box

Essential Skills Descriptions

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