Programs & Services

Lynne Richards Provide:

  • Training Programs
  • Keynote Presentations/Breakouts
  • Coaching
  • Consulting

“The feedback I have received from everyone has all been positive. Thanks to your enthusiasm and energy, I have received nothing but praise from the very people who were reluctant to attend the training. Comments on the evaluations included:

  • ‘We love Lynne!!’
  • ‘Great instructor. I loved her stories.’
  • ‘Three days went by so fast!! It was a terrific training session.’
  • ‘Dynamic and fun! Loved her energy!’
  • ‘Extremely knowledgeable. Would take another class with her.’
  • ‘Very practical. I will really use the skills I have learned.’

“Thank you again for doing such a fine job.”


Annie O-Neil
Training and Organizational Development Consultant
IDEXX Laboratories

Leadership, Management and Supervisory Skills Training

Our training and development programs are based on practical, real-world content and focus on skills that drive business results. Most programs can be adapted to the needs of front line supervisors, middle managers, or senior level executives.

  • Transitioning from Staff to Supervision
  • Effective Feedback
  • Interpersonal Communication
  • Coaching
  • Dealing with Poor Performance
  • Delegation
  • Conflict Management
  • Workstyles
  • Change Managemant
  • Time Management
  • Train-the-Trainer
  • Managing the multi-generational workforce

Our Most Popular Program!
Essential Skills for New Supervisors/Managers

This modular series is designed for managers, supervisors and team leaders. Each of these modules can be taken individually or as part of a series, providing participants the opportunity to customize their leadership toolbox for building a high performance workforce. Perfect for the busy, no-nonsense leader looking for training that focuses on action, not theory.

  • Stepping Up to Supervisor
  • Feedback in Action
  • Advanced Feedback (Handling challenging situations)
  • Defining Roles, Responsibilities and Expectations
  • Coaching to Enhance Performance
  • Dealing with Poor Performance
  • Influencing to Win Support
  • Crafting Collaborative Solutions
  • Delegating: Accomplishing Results Through Others
  • Performance Appraisals
  • Interviewing: Hiring Right the First Time
  • Creative Innovation: Thinking Outside the Box

Essential Skills Descriptions

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