Blog Archives

E. St. Jean
Education & Training Program Coordinator
NH Public Risk Managment Exchange

“Lynne’s ability to connect with our audience in a relevant and pointed way made me bring her back for more! She uses stories and humor to make the content relatable and memorable. The information was delivered with credibility and our trainees left with practices and tools today that can be applied on the job tomorrow.”

E.… Read more...

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O’Keefe
FormerRisk Management Manager
Property-Liability Trust Inc

“Lynne has been a key component of our Leadership Institute for 13 years. She consistently receives the highest accolades from our membership for the value and expertise her workshops provide.   Her commitment and ability  to make the learning environment fun is exceptional.”Read more...

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Peter W. Allen
Vice-President – Education Maine Chapter
American Association

“As I had anticipated from the several other sessions you have previously done for the other medical group I am involved with, your presentation was extremely well received by the hospital managers as well. We received excellent ratings from them and they found you to be very informative and enjoyed your entertaining approach to the subject matter.”… Read more...

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Dave Onos
General Superintendent
Wright-Ryan Construction

“Your presentation was filled with excellent information and tips as well as humor. Your style and delivery helped everyone quickly get past the “I don’t have time for this seminar” and be open-minded for the afternoon. The feedback I have received from everyone has all been positive.… Read more...

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Pam Trunca
President NAPM-NH

“Thank you for speaking at our monthly meeting of NAPM (National Association of Purchasing Managers) on “Managing the Multigenerational Workforce.”

“Our group found you to be extremely knowledgeable on a subject that affects all of us in our careers as well as our personal lives.… Read more...

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Linnea Manocchi
Conference Coordinator
St. Anselm College

“On behalf of Saint Anselm College, Continuing Nursing Education Department, we wish to thank you for your part in making the 13th Annual Conference for Nurse Leaders and Managers a success. Our group found you to be a dynamic and entertaining speaker who provided very practical concrete ideas for delegating.… Read more...

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Jodi A. Lerman

“We continue to offer programs with Lynne because of the excellent feedback we receive from our participants. Examples: “One of the best trainings I have been to because of Lynne’s presentation style – dynamic, engaging and funny.” “We laugh and we learn.”… Read more...

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Annie O-Neil
Training and Organizational Development Consultant
IDEXX Laboratories

“The feedback I have received from everyone has all been positive. Thanks to your enthusiasm and energy, I have received nothing but praise from the very people who were reluctant to attend the training. Comments on the evaluations included:

  • ‘We love Lynne!!’
  • ‘Great instructor.
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5 Key Actions for Building Trust

In my last article, the survey results of ‘What Makes a Supervisor Effective?‘ indicated that trust and trustworthiness were the most valued characteristics.  Here is an acronym, describing five key actions, for building trust and commitment.

Thoughts, feelings, values and rationale are shared.

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Posted in Supervisory effectiveness

What makes a supervisor effective?

During my workshop ‘Stepping Up to Supervisor,’ a key discussion point is: “What makes a supervisor effective?” Participants select their top 5 choices from a class-generated list of best characteristics/behaviors. The totals from 215 participants yielded a surprising answer. Trust/Trustworthy/Honest received the greatest number of votes (53%), outranking ‘good communicator’(41%), ‘respectful’(39%), ’empowers/challenges’ (31%), ‘knowledgeable’ (30%), and ‘fair'(29%).… Read more...

Posted in Supervisory effectiveness
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